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Under the Nacha Operating Rules, ACH return timeframes have not changed with Same Day ACH, but the extra processing windows give RDFIs the option to settle returns faster. This Same Day ACH returns webinar explains how to use that option.

Same Day returns are not required, and they do not carry the Same Day entry fee. You'll review return timeframes, the legacy return process and its settlement, and how Same Day ACH changes the returns process, including returning NSF debits.

Multiple real-life scenarios show how the same-day window can change your returns process, and why same-day returns are not limited to same-day entries: any ACH item on your exception or reject report can be returned that day.


  • Identify the timeframes for returns in the legacy ACH system
  • Compare returns in the legacy system and the Same Day environment, including timeframes and settlement
  • List settlement times for same-day vs next-day returns
  • Describe how an RDFI benefits from same-day returns
  • Apply the process through practical scenarios

  • Timeframes for returning ACH entries
  • Overview of the legacy ACH return process and rules
  • Same Day ACH and changes to the returns process
  • Settlement for returns under the legacy process
  • Same Day ACH entry returns, including NSF debits
  • Scenarios showing how the same-day window can change your returns process
  • Why same-day returns are not just for same-day entries

Many RDFIs still process exception items on day two without realizing they could return them the same day and get faster settlement at no Same Day fee. This session shows how to use the full potential of the return process.

It suits ACH operations staff and managers, compliance officers and auditors, electronic payments, treasury and risk professionals, AAPs earning continuing education credits, payroll processors and Originators.


  • ACH Operations staff
  • Compliance Officers (Auditors)
  • ACH Managers
  • Electronic Payments Professionals
  • AAP’s – keeping up with changes in ACH Rules and wanting to earn AAP Continuing Education Credits
  • Anyone who wishes to enhance their knowledge of new rules
  • Financial Institution Professionals (New/Current Operations Staff)
  • Banking Operations Managers and Staff
  • Compliance and Risk Professionals
  • Treasury Management Professionals
  • Aspiring and Current AAPs (Accredited ACH Professionals)
  • Payroll Processors
  • Company/ Business Owners (Originators)
  • Banking Managers/ Supervisors
  • Audit and Compliance Personnel / Risk Managers

Donna K Olheiser, AAP, is the vice president of Education Services and founder of Dynamic Mastership, LLC. Donna is an enthusiastic and energetic Certified Master Trainer with over 14 years’ training experience. She has designed and facilitated over 100 training sessions each year with her expertise being the rules for companies and financial institutions when processing specifically ACH electronic payments, then scheduling the training events to facilitate/deliver the material through a variety of venues (webinars, teleseminars, in-person workshops, including regional and national conferences). Donna has over 24 years of experience in the financial services industry which includes 9 years’ experience as the education service director at a Regional Payments Association (RPA), where she managed and facilitated the entire education program for nearly 800 financial institution members. Prior to that, Ms. Olheiser spent 14 years in various departments with the Federal Reserve Bank of Minneapolis and also holds the Accredited ACH Professional (AAP) designation (achieved in 2004).

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