Empowering Conflict Resolution: Letting Go to Gain Control

Under pressure it is easy to react to difficult people and situations rather than respond. Some people avoid conflict for fear of the fallout, while others push so hard that even a win leaves relationships, collaboration and performance worse off.

This 90-minute conflict resolution training teaches a calmer, more effective approach that builds self-mastery and strengthens collaboration and engagement. You'll recognize your own reactive style, learn five conflict-handling modes and when each works best, and practice shifting to a centered, open state.

You'll then apply the seven-step aiki model to a real workplace example and practice contracting for change.

• Identify your usual way of handling conflict and the beliefs behind it
• Shift from a reactive response to a calmer, centered and more open state
• Avoid taking insensitive comments or verbal attacks personally
• Blend with an opposing view to find the truth in it and help the other person see the truth in yours
• Resolve conflict in a win-win way and contract for change

• What a conflict is
• Recognizing your reactive style under pressure
• Five conflict-handling modes and when to use each
• Shifting from reactions and mental stories to a calmer, centered, more open state
• The seven-step aiki model for resolving conflicts
• Applying the model verbally to your workplace
• Assessing a real-life conflict to understand it fully
• The steps of contracting for change

How leaders handle conflict shapes collaboration, innovation and performance across their teams. This training helps you let go of limiting beliefs and reactive habits so you can resolve conflict in a way that brings people together instead of keeping everyone stuck.

It is designed for leaders at every level.

• All Leaders

Aimee Bernstein's passion and purpose is to help individuals, teams and organizations manifest more of their potential. She is an executive coach, psychotherapist, consultant, trainer and keynote speaker with forty years experience in leadership mastery, collaborative teams, wellness cultures, and mindfulness-in-action/stress reduction. Her methodology liberates people from limited mindsets, behaviors and energy habits, enabling them to take exponential leaps in their professional and personal development and generate successful, innovative organizations and communities.

Her corporate clients have included Chanel, the Ritz Carlton, Microsoft, Port of Singapore Authority, Colgate Palmolive, and MasterCard. She has also worked with municipalities, universities and nonprofit organizations.

Aimee is the creator of The Roar of the MORE, an interactive Evolving Leader mind/body/energy mastery training and coaching series which guides individuals in evolving their consciousness so they may function from an upgraded version of who they are. Her approach is a blend of the energy principles and practices of aikido, which she has trained in for forty years, psychology and meditation. The series enables them to skillfully navigate rapid change and effectively transform their lives, teams and organizations.

Aimee received her master's degree in counseling psychology from Boston University and interned at Massachusetts General Hospital under the auspices of Harvard Medical School. She is a the author of Stress Less Achieve More: Simple Ways to Turn Pressure into a Positive Force in Your Life.(AMACOM) Her book is available in English, Arabic and Mandarin. It was voted one of seventeen inspiring books to read by Thrive Global. Aimee has been listed in Who's Who in American Women.