Inclusion of LGBT Employees in Healthcare: Navigating Policies, Procedures, and Practices

Workplaces have made progress toward LGBT equality, yet many LGBT employees still fear losing their jobs because of who they are. Surveys suggest roughly 90% of transgender and 40% of gay, lesbian and bisexual employees experience workplace discrimination.

Heterosexism, the assumption that everyone is or should be heterosexual, is a common bias that shows up in overt and subtle behavior and harms culture. This 120-minute webinar looks at LGBT perceptions and stereotypes, the impact of fear at work, and how organizations have reduced bias.

You'll cover transgender issues, gender transition guidelines, restroom access, dress codes, recruitment and retention, marketing, international considerations and how to respond to negative reactions.

• Examine LGBT perceptions, stereotypes and heterosexist assumptions
• Describe the impact of fear and exclusion on employees and the workplace
• Establish gender transition guidelines, including restroom access and dress codes
• Identify practices that reduce discrimination
• Respond to negative reactions to LGBT inclusion
• Develop organizational and individual strategies for LGBT inclusion

• LGBT perceptions and stereotypes
• Heterosexism assumptions
• The Implicit Association Test (online)
• Impact on employees and the workplace when people fear being themselves
• Transgender employees and gender transition guidelines
• Restroom access for transgender employees
• Dress codes for transgender and gender non-conforming employees
• Recruitment and retention
• Marketing and advertising
• International LGBT considerations
• Practices that reduce discrimination and the outcomes of supportive policies
• Responding to negative reactions to LGBT inclusion
• Organizational and individual strategies for inclusion

When LGBT employees feel welcome and included, organizations see better productivity, morale and health. When they do not, productivity drops, morale falls, turnover rises, hiring gets harder and the organization faces greater liability risk.

This session suits executives, HR leaders and generalists, supervisors, managers and risk management directors in healthcare.

• CEO
• COO
• CFO
• VP of HR
• All HR directors, managers, and generalists
• Supervisors
• Managers
• Director of Risk Management

Dr. Susan Strauss is a national and international speaker, trainer and consultant. Her specialty areas include management/leadership development, organization development, communication, and harassment and bullying. She is an expert witness for discrimination and harassment lawsuits. She trains and consults with business, education, healthcare, law, and government organizations from both the public and private sector. Dr. Strauss has authored over 30 book chapters, books, and articles in professional journals. She has been featured on 20/20, CBS Evening News, and other television and radio programs as well as interviewed for newspaper and journal articles. She has her doctorate in organizational leadership, is a registered nurse with a bachelor’s degree in psychology and human services, a master’s degree in community health, and professional certificate in training and development.