Mastering Performance Management: Strategies for Continuous Improvement and Success

Performance management is more than an annual review. It is an ongoing process of setting clear expectations, monitoring progress and supporting employee development throughout the year.

This 75-minute performance management training covers best practices for building a performance-driven culture. You will learn how to set SMART goals, align individual goals with organizational objectives, choose and use performance metrics, and give continuous feedback that lifts team performance.

The session then moves to conducting effective performance reviews and addressing performance issues, so your system drives both productivity and engagement.

• Describe performance management as an ongoing process
• Set SMART goals for employees
• Align individual objectives with organizational goals
• Use performance metrics to track progress
• Give continuous, useful feedback
• Conduct effective performance reviews and address performance issues

• What performance management is
• Setting SMART goals
• Aligning individual and organizational goals
• Using performance metrics
• Continuous feedback strategies
• Conducting effective performance reviews
• Addressing performance issues

Clear goals, regular feedback and fair evaluations are central to organizational success. This session shows how to put systems in place that link each person's objectives to business goals.

It suits managers, supervisors, team leaders and HR managers who want to improve employee performance and engagement.

• Managers, Supervisors, Team Leaders, and HR Managers

Erica Chisolm is a highly experienced Senior Employee Relations Consultant with over 20 years of success in human resources. As the Founder and Principal Employee Relations Consultant at Essential Business Connections in Atlanta, GA, Erica collaborates with business leaders and executives to identify organizational needs, develop customized solutions, conduct thorough assessments, and provide expert advice and counsel on strategic HR initiatives. Her strategic approach and results-oriented mindset have empowered countless business leaders to cultivate high-performing, cohesive teams, improve productivity, and foster positive organizational cultures.

Vanessa Hardiman is an established professional with 20+ years’ of experience in creating and executing effective business and relationship strategies aimed at advancing organizational vision and mission. She has demonstrated success in strategic planning, budget administration, resource allocation, and successful leadership techniques for businesses.

Throughout her varied professional career, She has been instrumental in hiring, coaching, and leading top-performing teams who consistently meet and exceed set performance goals, while implementing specially designed programs to improve performance.

Her reputation as a transformational leader continues to evolve and she is a sought-after speaker who believes that creativity, vision, and teamwork are the key to success.