Overcoming Resistance to Change Through Social Intelligence

People resist change because it brings uncertainty and the fear of losing stability. Overcoming that resistance takes social intelligence: the strategic ability to read and influence other people's emotions and relationships.

This 60-minute change management webinar shows how social intelligence skills help leaders manage organizational change, including thoughtful empathy, building valuable relationships, improving teamwork, managing conflict, showing executive presence and guiding stakeholders toward change objectives.

Using case studies, you'll learn to spot where resistance threatens your objectives, find where change policies clash with people's emotional drivers, and adapt the strategies outstanding leaders use. You'll also see how to help others in your organization build their own change management skills.

• Identify situations where resistance to change may undermine objectives
• Evaluate where change policies are misaligned with people's emotional drivers
• Apply best practices for using social intelligence to address resistance
• Describe how outstanding leaders use social intelligence to lead change
• Adapt these strategies for your own change management toolkit
• Help others improve their change management skills through social intelligence

• Resistance to change
• Change management
• Change leadership
• Social intelligence
• Aligning people's emotional drivers with organizational priorities
• Leadership skills for change
• Teaching others to apply current change management practices

The future is increasingly disrupted and uncertain, and organizations must change to meet their goals. Because resistance to change is part of human nature, anyone leading change has to influence stakeholders to work against that instinct.

This session suits HR leaders and professionals, internal change managers, consultants and trainers, department managers and directors, supervisors and vice presidents.

• HR Leaders
• HR professionals
• Internal Change Managers
• Internal Consultants
• Internal Trainers
• Department Managers
• Department Directors 
• Supervisors
• Vice Presidents
   

Known as the Disaster Avoidance Expert, Dr. Gleb Tsipursky has over 20 years of experience empowering professionals and organizations to avoid business disasters by addressing potential threats, maximize unexpected opportunities, and resolve persistent personnel problems. The author of the national bestseller on avoiding disasters, The Truth Seeker’s Handbook: A Science-Based Guide, Gleb also published over 400 articles and was featured in over 350 interviews, including in Fast Company, CBS News, Time, Scientific American, Psychology Today, The Conversation, Business Insider, Government Executive, Inc. Magazine, and many other venues. Gleb serves as the CEO of the boutique consulting firm Disaster Avoidance Experts, which uses a proprietary methodology based on cutting-edge research to help clients maximize their bottom line. He also has a strong research and teaching background in behavioral science with over 15 years in academia, including 7 years as a professor at the Ohio State University.