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Every participating depository financial institution, third-party sender and third-party service provider that offers ACH services to an ODFI or RDFI must complete an annual ACH audit by December 31. This 90-minute ACH Rules compliance audit webinar walks through the process step by step.

The audit means examining every ACH process you take part in, then running a compliance test on each against the Nacha Operating Rules. You'll learn who must audit, the general audit requirements in Article 1, the tools in the Nacha Operating Guidelines and how much flexibility the ODFI, RDFI, TPSP and TPS each have.

The session also covers unauthorized return processes with ODFI monitoring, ACH Contact Registry verification and tips for building your own audit.


  • Identify which participants must complete an annual ACH audit
  • Explain the general audit requirements in Article 1
  • Use the Nacha Operating Guidelines to plan the audit
  • Apply the guidelines for ODFI, RDFI, TPSP and TPS roles
  • Test ACH Contact Registry and unauthorized return requirements
  • Build a personalized audit based on your ACH activities

  • Which ACH network participants must conduct an annual ACH Rules compliance audit
  • General audit requirements, now in Article 1
  • Tools in the Nacha Operating Guidelines for conducting the audit
  • Flexibility for the ODFI, RDFI, TPSP and TPS when following the Guidelines
  • Verifying ACH Contact Registry registration and accuracy
  • Unauthorized returns processes and the ODFI monitoring requirement
  • How to confirm rules compliance once audited ACH activities are identified
  • Additional areas recommended for review during the audit

Rule changes affect what your annual audit must test, and missing a requirement puts your institution out of compliance with the Nacha Operating Rules. This session helps you build a personalized audit based on the ACH activities you actually use.

It suits ACH operations staff and managers, compliance officers, treasury and electronic payments professionals, third-party payment processors and senders, and internal and external ACH auditors.


  • ACH Operations staff
  • Compliance Officers
  • Treasury professionals
  • Third-Party Payment Processors
  • Third-Party Senders
  • ACH Managers
  • Electronic Payments Professionals
  • ACH auditors (internal and external)

Donna K Olheiser, AAP, is the vice president of Education Services and founder of Dynamic Mastership, LLC. Donna is an enthusiastic and energetic Certified Master Trainer with over 14 years’ training experience. She has designed and facilitated over 100 training sessions each year with her expertise being the rules for companies and financial institutions when processing specifically ACH electronic payments, then scheduling the training events to facilitate/deliver the material through a variety of venues (webinars, teleseminars, in-person workshops, including regional and national conferences). Donna has over 24 years of experience in the financial services industry which includes 9 years’ experience as the education service director at a Regional Payments Association (RPA), where she managed and facilitated the entire education program for nearly 800 financial institution members. Prior to that, Ms. Olheiser spent 14 years in various departments with the Federal Reserve Bank of Minneapolis and also holds the Accredited ACH Professional (AAP) designation (achieved in 2004).

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