Advanced Negotiation Skills for Managers

Negotiation is a core skill for today's managers, and advanced negotiation skills matter more as deals get more complex. Many factors shape how a negotiation goes, including the gender and cultural backgrounds of the people at the table.

This 60-minute webinar looks at what experienced negotiators need to handle. Managers often have to build coalitions and may represent several stakeholders or team members at once, so the session covers multiparty negotiation, the influence of power, and how to deal with difficult people and difficult conversations.

It closes with ten best practices of negotiation that you can put to use in your day-to-day work.

• Explain how gender and culture affect negotiation
• Recognize the importance of coalitions in negotiation
• Negotiate with multiple parties and teams
• Use power appropriately in a negotiation
• Negotiate with difficult people
• Apply a method for handling difficult conversations
• Use the ten best practices of negotiation

• Gender and negotiation
• Culture and negotiation
• The role of coalition building
• Multiparty negotiation
• The role of power in negotiation
• Negotiating with difficult people
• Difficult conversations
• Advanced negotiation best practices

Managers are expected to negotiate well in complex, multiparty situations, often with people from different backgrounds. This training helps them build the advanced skills to do it effectively and gives them practical best practices for daily use.

It is aimed at managers, team leaders, supervisors, sales and project managers, marketing executives, labor relations managers and HR managers.

• Managers
• Sales Managers
• Marketing Executives
• Project Managers
• Team Leaders
• Supervisors
• Labor Relations Managers
• Human Resource Managers

Bob Churilla is a partner in a conflict management and organizational development firm, Conflict Resolution Professionals Group (CRPG). In addition, Bob is a Visiting Professor at a private University. Bob has worked with the United States Postal Service, Veterans Administration, Transportation Security Administration and the Equal Employment Opportunity Commission as a mediator and consultant. He has also consulted with local, state and national private employers, government agencies, churches and nonprofit organizations. Bob has a Ph.D. in Conflict Resolution and a Juris Doctorate degree.