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HR professionals are expected to know the tactical and operational metrics that measure HR's role. As HR takes a more strategic seat, they also need strategic metrics that help leaders make decisions, plan for risk and improve the bottom line.

This 90-minute HR metrics training covers widely used measures such as revenue per employee and return on investment, along with emerging ones like the impact of innovation on revenue and recruiting and employer branding effectiveness.

You'll learn how to choose the right metrics for your organization, use quantitative and qualitative measures, calculate employment practices liability risk exposure, and use metrics to assess human capital risk and support decisions.


  • Explain the key HR metrics
  • Assess the strategic and operational impact of HR metrics
  • Use metrics to measure and communicate HR's value
  • Apply HR metrics to assess human capital risk
  • Improve strategic and operational decisions with metrics

  • HR metrics as a core competency
  • Tactical, operational and strategic HR metrics
  • Revenue per employee and ROI
  • Innovation impact and recruiting and employer branding effectiveness
  • Quantitative and qualitative measures
  • Choosing the right metrics for your organization
  • Calculating employment practices liability risk exposure
  • Using metrics in decision making

HR metrics communicate HR's value, show the contribution of human capital and measure employment risk. As HR becomes a strategic partner, it needs to speak the language of business, and organizations may be judged on what they choose not to measure.

This session suits HR professionals, managers, CFOs, internal auditors, compliance officers and risk managers.


  • *HR professionals
  • *Managers and supervisors
  • *CFOs
  • *Internal auditors
  • *Compliance officers 
  • *Risk managers

Ronald L. Adler, president of Laurdan Associates Inc. has 42 years of HR consulting experience and has served as a consulting expert on work force, workplace, and HR management issues for The Wall Street Journal, HRMagazine, and other publications and newspapers across the country. Mr. Adler's research findings have been used by the Federal Reserve Board, the EEOC, the National Conference of State Legislatures, the National Federation of Independent Business (NFIB), insurers, and international organizations.

Mr. Adler is a frequent lecturer and author on HR management, employment practices, and UI issues. Mr. Adler is the author and editor of the Employment-Labor Law Audit (ELLA), the internationally recognized HR auditing and employment practices liability risk assessment process.

Mr. Adler is an adjunct professor at Villanova University where teaches a graduate level course in HR Auditing. Mr. Adler is also a certified instructor for The Chartered Property Casualty Underwriters (CPCU) Society on employment practices liability and HR auditing issues and has conducted continuing education courses for the American Institute of Certified Public Accountants (AICPA) and the Society for Human Resource Management (SHRM) on HR management and HR auditing topics. Additionally Mr. Adler has served as an adjunct instructor at the Baltimore City Community College on workplace diversity and sexual harassment.

Mr. Adler is an appointee to State of Maryland's Unemployment Insurance (UI) Oversight Committee and previously served as an appointee to the State's UI Funding Task Force, the UI Advisory Committee, and the state's Workforce Training Initiative. Mr. Adler has served as a moderator at the State of Maryland's Annual Human Relations Conference and at the state's Annual Small Business Conference.

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